Track Your Order

Track Your Order

Thank you for your Ojewellery order. Once your order has been dispatched, you'll receive a confirmation email containing your Royal Mail tracking number and a direct link to track your parcel.

How to track your order

1. Check your dispatch email — Look for an email from us confirming your order has been shipped. This will include your Royal Mail tracking number.
2. Visit Royal Mail tracking — Head to royalmail.com/track-your-item and enter your tracking number to see the latest delivery status.
3. Check your order status — You can view your order details at any time by visiting your order history in your account.

Checked out as a guest?

No account? No problem. You can still look up your order status using your order number and email address.

Look up your order →

Delivery information

All Ojewellery orders are sent via Royal Mail. Once dispatched, please allow the timeframe stated at checkout for delivery. A little extra time may be needed during busy periods.

Need help?

If you have any questions about your order or can't locate your tracking information, we're here to help. Please contact us and we'll get back to you as soon as possible.